Privacy Policy

1. Privacy Policy

Liberty Group International respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit enquiries, use our admission consultancy services, or interact with our lead-generation forms.

2. Information We Collect

Depending on the form or service you use, we may collect information such as:

• Full name
• Phone number
• WhatsApp number
• Email address
• Country of residence
• Student/parent status
• Date of birth (where voluntarily provided)
• Academic information (e.g., NEET qualification, NEET score, 12th percentage, PCB marks, and year of passing where relevant)
• Preferred university or program
• Preferred admission intake
• Other information voluntarily submitted through our enquiry, admission, counselling, or contact forms

Note: We do not always collect every item listed above. Collection depends entirely on the specific form or service you are using.

3. How We Collect Information

We collect your personal information through various channels, including:

• Liberty website forms and admission enquiry forms
• Contact forms on our website
• Meta, Facebook, and Instagram lead-generation forms
• WhatsApp communications
• Email and phone calls
• Other direct communications with our team

4. How We Use Personal Information

We use the information we collect to:

• Respond to your enquiries and follow up appropriately
• Provide MBBS admission counselling and assess general eligibility
• Provide detailed information about universities and programs
• Assist you with admission applications and documentation guidance
• Provide visa and application guidance where applicable
• Communicate about admission opportunities, services, and schedule counselling sessions
• Improve our website and services
• Maintain records relating to enquiries and applications
• Prevent fraud, abuse, or misuse of our services
• Meet applicable legal or regulatory requirements

5. Communications

When you submit an enquiry, our team may contact you via phone, WhatsApp, email, or any other communication method you have provided. You may request that we stop marketing communications at any time by contacting us directly.

6. Meta / Facebook / Instagram Lead Ads

We may receive information submitted through Meta lead-generation forms when you voluntarily submit an enquiry on Facebook or Instagram. Please note that Meta processes your information according to its own policies. Liberty Group International does not control Meta's data processing, and we encourage you to review Meta's privacy and data policies.

7. WhatsApp

We may use WhatsApp to communicate with you regarding your enquiries and applications if you provide a WhatsApp number or choose to initiate communication through WhatsApp. WhatsApp is a third-party platform and is not owned or operated by Liberty Group International.

8. Sharing of Information

We only share personal information where reasonably necessary to provide requested services, operate our business, process admissions, or comply with legal obligations. We do not sell your personal information as a general business practice. Categories of third parties with whom we may share information include:

• Relevant educational institutions and universities in Georgia
• Admission and application service providers
• Technology, website, CRM, and communication service providers (e.g., Supabase, Resend)
• Professional advisers where necessary
• Government or regulatory authorities where legally required

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no electronic transmission or storage system can be guaranteed to be absolutely secure.

10. Data Retention

We retain your information for as long as reasonably necessary for the purposes described in this Privacy Policy. This includes the duration of your enquiry and admission processes, as well as for maintaining business records, dispute resolution, legitimate business purposes, and fulfilling legal obligations.

11. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand website usage, improve your user experience, and measure marketing performance. These technologies help us provide a seamless and professional experience on our platform.

12. Third-Party Services

We integrate with certain third-party services to operate our business efficiently. These may include CRM platforms (such as Supabase), email providers (such as Resend and Nodemailer), payment processors (such as PayPal), and communication platforms (such as WhatsApp and Meta). These third parties have their own privacy policies governing the handling of your data.

13. Children's Privacy

Our services are primarily intended for students, parents, and guardians exploring medical education opportunities. We encourage users to provide information responsibly. If you are under the legal age of majority in your jurisdiction, you should only submit information with the involvement of a parent or guardian.

14. International Data Transfers

Because we assist students from various countries (including India, UAE, and other GCC countries) with education in Georgia, your information may potentially be processed or stored in countries different from your country of residence, depending on the service providers used.

15. User Rights and Choices

Subject to applicable law, you may have the right to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information where appropriate
• Withdrawal of your consent where applicable
• Stopping marketing communications

Please note that these requests may be subject to reasonable verification and our legal or business record-keeping requirements.

16. External Links

Our website may contain links to third-party websites (such as universities or educational bodies). Liberty Group International is not responsible for the privacy practices or the content of these external websites.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When changes are made, we will update the "Last Updated" date at the top of this page.

18. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the information below: